Fado Made accessories are backed by a lifetime guarantee and are eligible for repairs. If you are unsatisfied with your purchase, you can find all information for returns below. To start a conversation, please use the contact button to send a message. You will be contacted within 12 hours for further assistance.

Custom Orders

Please understand that each custom order is unique and tailored specifically to your preferences, which is why we are unable to accept returns. However, we genuinely value your satisfaction and want to ensure that you are happy with your purchase.

If there is a specific element of your custom order that you are unhappy with and would like to have adjusted, or if you require a repair, we kindly request that you reach out to us using the contact link.

We are pleased to offer free repairs for your custom order; the only cost we ask you to cover is the shipping fees associated with sending the item to us and its return.


We value your satisfaction and strive to provide excellent service. If you are dissatisfied with your online or in-person purchase, we kindly encourage you to utilize our contact link to reach out to us.

Furthermore, if you require a repair for your accessory, we are more than happy to assist you. We offer free repairs, but kindly request that you cover the shipping costs associated with sending the item to us, as well as its return.